Is Spectrum down for everyone or just me? (2024)

FAQs

How do I know if there's a Spectrum internet outage in my area? ›

How do I find Spectrum outage information? If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.

Debt collection complaints against Spectrum are rising, making up a significant portion of the company's customers' issues submitted to the Consumer Financial Protection Bureau.

Make sure your modem is set up properly and that there aren't any loose or damaged connections. Verify that you're using your Spectrum-issued modem. Move closer to your WiFi router. You'll get the best WiFi signal within roughly 125 feet from the router.

Slow internet speed could be caused by an outdated router or a router placed too far away from your TV or computer. However, if your internet speed is slower than you would like, you can consider a faster speed option, such as Spectrum Internet Ultra or Spectrum Internet Gig.

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Open the My Spectrum App, and sign in with your username and password. Select Services. Your equipment will be listed there with either a status of “Connected,” “Unavailable” or “Connection Issue.” If you see a “Connection Issue” status next to your equipment, tap it.

All of this comes after a cascade of customer concerns over Spectrum's business practices, including recent cost increases and altered channel programming for Rochester-area residents, both announced in January, and September's dispute with Disney.

Personality traits can change through persistent intervention or through major life events. Therefore, recognising that associating with a trait is not the same as 'everyone being on the spectrum' is a vital component of developing more inclusive and understanding practice in all aspects of life.

Losing cable TV customers

In its first-quarter earnings report, released on April 26, Charter reported that it has a total of 29.8 million residential customers, which is a 0.7% decrease from the 30 million it had during the same quarter last year.

There can be a number of reasons for having no internet, even when the Wi-Fi symbol shows that you're connected. The most common cause is a problem with your router or modem, or a loose cable, but your internet can also fail because of a more technical reason.

What lights should be on my Spectrum modem? ›

The spectrum router red light is indeed a problem: no internet connection. Instead, if you see a standard blue light or a white light, it means the router is perfectly fine. You can also find other lights on a modem such as Ethernet, power, USB, Wi-Fi and online.

If Spectrum keeps dropping your internet, it may be a sign that you'll need to power cycle your Wi-fi setup – both modem and router. Both devices accumulate temporary data and other cache files while in use.

Signs Your Spectrum Internet Is Being Throttled

Spectrum may throttle, or intentionally slow down your internet connection during peak usage times or if you go over your data cap. Here are a few signs your Spectrum internet could be throttled: Your streaming video is buffering or stuttering.

It could be an outdated router. Maybe you have a less-than-ideal router location. You could potentially solve slow speeds with an easy fix, like upgrading to a mesh network (which also has to be set up in the right spot) or simply restarting your modem and router.

The internet may be down in your area. You can use a site like downdetector.com to see if anyone else is having connection issues in your area. Many ISPs also have outage alerts via their websites and apps. Of course, you could always just call your ISP to find out if there's an outage.

Restart Your Equipment

Restarting your equipment solves most problems, whether you have a slow connection or no connection at all. To restart your equipment online: Sign in. Select the Services tab and then the Internet sub tab.

Prefer to speak with an agent?Can't find the answer you are looking for on Spectrum.net? For TV, Internet and Home Phone questions, call us at (833) 267-6094.